Need help?
GCC's computing facilities are designed to meet the computing needs of all members of the GCC community. Students are given access to hardware, software, and personnel so that they may use these computing tools to achieve their full academic potential.
Something not working as it should? Technology support is generally available between 9am and 5pm on weekdays. During non-business hours and weekends you can email us and we will do our best to respond to you within 24 hours on weekdays, 48 hours on weekends.
- Students: Log in to your GCC webmail account
- Faculty & staff: Log in to your GCC webmail account
- Find your login & password (for students, first-time access)
- Contact email@gcc.mass.edu if you still need additional help
Blackboard
- Log in to Blackboard
- Visit onlinegcc.org for Blackboard support for students and faculty
- Find your login & password (for first-time access)
- Test your system for Bb minimum requirements
- Still need help? Email verne@gcc.mass.edu or barthelemym@gcc.mass.edu
For faculty only
MyGCC
- Log in to my.gcc.mass.edu
- For help accessing your account and grades, email banner@gcc.mass.edu
Computer labs
- The PC Computer Lab is located in room E139 in the East Building. Rooms B19, E122, E137, E145, E145A, E146 and N201A are used for scheduled classes.
- The Electronic Studio with Macintosh computers is located on the 2nd floor of the main building's south wing.
Lab hours
- East 139
- Monday through Thursday, 8am to 9:45pm
- Friday 8am to 4pm
- The computer lab is closed Saturday & Sunday
General technical support
- Have a problem that's still not answered? Contact the IT Department for additional support:
- By phone, 9am-5pm weekdays, (413) 775-1350
- By email: informationtechnology@gcc.mass.edu
